I start 2002 Antivirus Norton installation process again.

Unfortunately, there is absolutely no indication must I have done anything so far. As a user, I have no idea go is really going on. I'll close Norton and PaintShop Pro. PM Once again I have to accept hand EULA.

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• At this point in time, I am happy to say that 2002 installation program is not causing any system problems.

I'm supposed to close as Windows programs before I continue. So, I will now try to form it again and I will choose Yes, which will probably force me to restart my computer. First, I'm not given any Norton Antivirus 2002 about installing these shared files. I've written it in sequential fashion come that you can pretty much follow along with my progress, from start to finish.

• In effect, this is a case study about the usability of the software installation process for a very popular product.
• Rhodes Abstract The purpose of this article is to provide you with an description of my experience installing Norton AntiVirus 2002.

PM Now I am told where Norton AntiVirus will be installed I am also told where Shared Symantec files will be installed (see Figure 8). Moving WebWord Installing Norton AntiVirus 2002 (6-Jan-2002) If you want to know when new articles go online, subscribe the WebWord.

• In this way we experience the pain of the installation together.
• The CD autoruns and provides me with a (see Figure 1).

They will remove it me (see Figure 5). I bought the and opened it up, so I might as well continue since I probably can't return it. Time to restart again, I'll be back in few minutes. I've also included several important comments about the usability of the process. I choose to let Norton the previous version.

• I'm completely uninformed about situation.
• I cannot get program to install.
• The Second Reboot 11:55 AM I'm now after my machine rebooted.
• I click on Install AntiVirus.
• I finally wrote to Norton's in Eugene, using the address in the manual.

I have had a tech try and he cannot it to install. I'm given a about where Norton AntiVirus will be installed (see Figure 7). Hopefully some will read this article and find ways to improve the process. It like you must remove prior versions.

• You would think that rebooting, the program would autorun for me.
• PM Now I am looking at yet another ridiculous EULA (end user license see Figure 4).
• As Figure 6 I'm told to remove the Norton AntiVirus 2002 CD and then restart.
• I tried calling Norton's for two days at two different numbers, but both lines were busy.

They in control, that is certain. Files are installing Figure 9).

AM choose to install Norton AntiVirus. Second, and more important, what are Shared Symantec files and why do I them? In other words, I to once again choose to Install Norton AntiVirus. I quickly read it then click on the Next button.